Purchase return

You can return or swap for another purchased product within 14 days from the date of receipt.

Returns and exchanges apply only to new and unused goods in the original packaging and with the original trade marks of the manufacturer.

Goods that have been purchased on discounted sales are not intended to be returned or exchanged.

You need to contact us via email info@blackswan.lv and request a change of item.

Item exchange in Baltic States (Latvia, Lithuania, Estonia) are provided through the Omniva parcel machines.

From Europe and other countries of the world, the return is carried out by post.
Send to: Petera Street 27, Jurmala, LV – 2015

The payment is returned within 7 days from receipt of the returned item.